Summarise
Carry forward the resolved exception, customer response and approved version.
Production handoff
When the exception is resolved, stop making somebody re-read the whole thread.
The AI employee can preserve what was wrong, what changed, what was approved and what still needs attention so the next human or system gets a clean handoff.
The job
A resolved customer conversation should become usable production context.
The aim is not autonomous print production. It is a cleaner transfer from customer-facing exception work into the shop's existing MIS, prepress or production process.
Validate state
Check that the authoritative systems show the required preflight and approval state.
Hand over
Write or present the bounded job context to the existing production workflow.
Stop at uncertainty
Keep anything contradictory or unsupported with a human.
Do not take our word for it
Try it yourself before you decide.
Send us your business details and the workflow you want handled. We’ll shape the demo around your real services and customer questions so you can put it through its paces.
Give it a normal customer
Test the everyday enquiry you want taken off your plate.
Give it the awkward one
Ask the strange question that usually needs a bit more thought.
Push past the script
See whether it admits uncertainty and hands the conversation to a person.
Then decide
If the workflow is useful, we can put it to work. If it is not, you have learned that before deploying it.
Human control by design
What the AI should not do.
No declaring a job production-ready from conversation alone.
No bypassing preflight or required approvals.
No destructive transformation of production files without an approved rule.
No silent overwrite of MIS, RIP or production state.
Evidence
The AI coordinates the handoff; production systems remain authoritative
This keeps the architecture adapter-first. A print shop should not need to replace its stack just to automate the repetitive explanation and coordination around it.
Build your demo
We’ll build it around your real workflow.
Send us your website or workflow guide and tell us where the repetitive work gets stuck. If you’re a print shop, an artwork guide, upload flow or product page is ideal. We’ll use the real rules to shape a demo you can test yourself.