Detect
Receive the failed check, missing field or order-state exception.
Order exceptions
Give every stuck print order a next action.
Missing artwork. Wrong dimensions. No approval. An unclear finishing option. The AI employee can keep the exception attached to the order, ask for the next piece of information and escalate when the rules run out.
The job
The value is not another inbox. It is fewer orders sitting between states.
A print shop already has systems that know parts of the truth. The AI employee connects the customer-facing exception loop without pretending to replace the MIS, preflight or production team.
Explain
Tell the customer what is blocking the order in language they can act on.
Resolve
Collect the corrected file, missing selection or explicit approval.
Advance
Update the approved workflow or hand the unresolved exception to the right person.
Do not take our word for it
Try it yourself before you decide.
Send us your business details and the workflow you want handled. We’ll shape the demo around your real services and customer questions so you can put it through its paces.
Give it a normal customer
Test the everyday enquiry you want taken off your plate.
Give it the awkward one
Ask the strange question that usually needs a bit more thought.
Push past the script
See whether it admits uncertainty and hands the conversation to a person.
Then decide
If the workflow is useful, we can put it to work. If it is not, you have learned that before deploying it.
Human control by design
What the AI should not do.
No fabricated order state.
No promises about production dates that the live workflow has not confirmed.
No automatic commercial concessions or unsupported substitutions.
Exceptions outside the approved rules go to staff.
Evidence
The first product is an exception loop, not an all-in-one print MIS
The current hypothesis is intentionally narrow: intercept an existing order, file and communication flow, coordinate the repetitive exception work, and leave production truth in the systems that already own it.
Build your demo
We’ll build it around your real workflow.
Send us your website or workflow guide and tell us where the repetitive work gets stuck. If you’re a print shop, an artwork guide, upload flow or product page is ideal. We’ll use the real rules to shape a demo you can test yourself.