Record the exception
Attach the exact missing or failed requirement to the job.
Artwork correction follow-up
Stop chasing the same corrected file three times.
When artwork fails a check, the AI employee can tell the customer exactly what is still needed, follow up against the same job state and stop when the corrected file or a human decision arrives.
The job
The customer should not have to restart the conversation every time.
A useful correction loop remembers the order, the preflight finding, what was requested and what the customer has already sent back.
Ask clearly
Request the corrected file or information in customer-friendly language.
Remember the state
Keep track of what has arrived instead of starting another disconnected email thread.
Close the loop
Re-run the approved check or send the unresolved case to prepress.
Do not take our word for it
Try it yourself before you decide.
Send us your business details and the workflow you want handled. We’ll shape the demo around your real services and customer questions so you can put it through its paces.
Give it a normal customer
Test the everyday enquiry you want taken off your plate.
Give it the awkward one
Ask the strange question that usually needs a bit more thought.
Push past the script
See whether it admits uncertainty and hands the conversation to a person.
Then decide
If the workflow is useful, we can put it to work. If it is not, you have learned that before deploying it.
Human control by design
What the AI should not do.
No invented production-ready status.
No endless automated chasing after a human has taken ownership.
No changing the customer's artwork without an approved deterministic rule.
Commercial or technical ambiguity goes to a person.
Evidence
The target is fewer stalled jobs, not more automated messages
The useful measure is whether exceptions are resolved with less staff time and fewer back-and-forth touches while keeping prepress quality intact. Those first-party measures should replace generic assumptions once pilots are live.
Build your demo
We’ll build it around your real workflow.
Send us your website or workflow guide and tell us where the repetitive work gets stuck. If you’re a print shop, an artwork guide, upload flow or product page is ideal. We’ll use the real rules to shape a demo you can test yourself.